Managing Handheld Devices

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Revision as of 17:50, 15 April 2020 by Hermosillo.c (talk | contribs)
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The Handheld Device Manager window allows managing and removing handheld devices, as well as assigning them to a specific site/location and assign a prefix to transactions created on a specific device and, setting scheduled synchronization. It can be accessed via File → HandiFox → Handheld Device Manager in QuickBooks

Handheld Device Manager

Handheld Licenses groupbox includes the following read-only information:

    Licenses used: number of licenses used to synchronize the devices assigned on Mobile locations
    Free licenses available: number of free licenses
    Total: total number of licenses, purchased by the customer from Tecom Group


The list of handheld devices registered in the HandiFox system contains the following information:

    Device ID: Synchronized devices' unique ID.
    Device Name: Name configured on handheld device
    Site: Name of the inventory site assigned to the handheld (if handheld device is not assigned to any site yet, then “NOT ASSIGNED” is shown)
    Transaction Prefix: the transaction prefix of assigned site

Action buttons:

    Delete device button: Click it to delete selected device from the list. The mobile device is not able to synchronize if it is removed from the system. The removed device is marked as inactive.
    Change site button: Click it to assign site to the handheld device or change already assigned one. You will need to reinstall HandiFox handheld application on the device if you change site to a              device with a site already assigned to it, via File > HandiFox > Handheld Device manager, if you want to change the site of a device without having to reinstall the mobile application, assign the site directly on the mobile application.
    Sync schedule button: Click it to schedule when a device needs to synchronize.
    Cancel button: Click on it to discard changes and close this window.
  • The handheld device cannot be synchronized if there’s no free license available or the license has expired.
  • The maximum number of devices is limited by the HandiFox license file.

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