Payments

Payment Screen

The Payment screen opens when the user clicks the Payment button on the Customer Center screen.
When the Payment screen is opened, the system fills the list with open invoices (invoices with non-zero balances) for the selected customer (excluding balances of sub-jobs). The list is sorted by invoice date in ascending order.

At the top of the screen, there is the selected Customer's Name, Total Pmt. Due (the sum of balances of open invoices) and Available Credits information.

The information about the currently selected invoice is shown above the grid:

• Date
• Orig. Amt. – the original invoice amount
• Discount – the amount of the discount applied to the invoice
• Credits – the amount of credits applied to the invoice

The total amount of discounts and credits applied is shown in the Disc&Credit field at the bottom of the screen.
When the Pmt field’s value is changed, the Applied field at the bottom of the screen is recalculated.

Applying Payments

Applying payment to several invoices

1. In the mobile app, go to Sales
2. Select the necessary customer in the list. (To show all customers, type the "%" symbol in the Look for customer field, or search for the particular customer.)
3. Type in the received amount in the Amount field.
   • Tap the Auto Apply button to apply the amount automatically.

   When you tap the Auto Apply button, the system auto-fills the Pmt field of invoices in the list, applying the value of the Amount field to the oldest invoice first, and the rest of the Amount is applied to the following invoice until the amount of the payment is discharged.

   OR
   • Select the necessary Invoices in the list by manually checking them in the rightmost column.

   It is not possible to apply the payment to the invoice if its remaining balance equals 0. When the undistributed amount of the customer's payment is greater than the Amt. Due of the invoice, the system sets the Pmt field equal to Amt. Due. When the undistributed amount is less than the Amt. Due, the system puts the entire undistributed amount to the Pmt field.

4. Select the Pmt Method in the drop-down menu.
5. Fill in the Reference\Check # and the Memo fields, if necessary.
6. Tap on Save.

If you want to start over (before tapping the Save button) - tap the Un-Apply button.

Note: When the payment is saved, balances of invoices (for which the payment is applied) are decreased by the sum of Payment, discounts, and credits applied to them, and the customer's balance is decreased by the amount of payment (Applied + Discounts&Credits). When any credits/overpayments are used for the payment and the Payment is saved, the credits/overpayments balance is decreased by the amounts used.

Payment Method

To select the payment method, use the Pmt. Method dropdown list. The list contains Payment Methods of the types configured in QuickBooks. You can use the Reference\Check # and the Memo fields to input extra data about the payment.

When the Payment window is opened for the first time, the Check type is selected automatically. When the Payment window is opened after that, the selected Payment Method would be the one that was used the previous time.

Applying Discounts

• In the app, go to Main → Sales → select a customer → Payment
• Long-tap the necessary invoice
• Select "Discount" in the pop-up menu.
• Type in the necessary amount in the Amount of Discount field.
• Select the necessary Discount Account in the pop-up list.
• Tap Ok to apply the changes or tap Cancel.

When the invoice has a discount applied to it, its color is changed to green in the list.

NOTE: If you don't subsequently tap Save to save the Payment in the Payment screen, the applied discounts are discarded.

Applying Credits

If the customer has available credits, you can use them in the Payment screen.

• In the app, go to Main → Sales → select a customer → Payment
• Long-tap the necessary invoice
• Select "Apply Credits" in the pop-up menu.
• Type in the necessary amount in the Amt To Use field.
• Tap Ok to apply the changes or tap Cancel.

When the invoice has a Credit applied to it, its color is changed to green in the list.

NOTE: If you don't subsequently tap Save to save the Payment in the Payment screen, the applied credits are discarded.