QuickBooks Synchronization

This page answers frequently asked questions about HandiFox synchronization and connection with QuickBooks.

Every time HandiFox synchronizes, QuickBooks locks. Is there a way to synchronize without locking QuickBooks?

If QuickBooks locks every time HandiFox synchronizes with it, there is a simple fix. By changing one setting in the HandiFox.ini configuration file, you can prevent QuickBooks from locking while HandiFox syncs.
Step 1. Locate the HandiFox configuration file

• Find the file named HandiFox.ini. By default, it is located in the HandiFox installation folder, usually C:\Program Files (x86)\Tecom Group\HandiFox

Step 2. Open the configuration file

• Right-click the HandiFox.ini file and select Open with > Notepad (or another text editor).

Step 3. Find the lock setting

• In the HandiFox.ini file, go to the section [Application].
• Look for the parameter LockQuickBooksDuringSync=

Step 4. Change the setting

• Replace YES with NO (use all capital letters).

Example of the Configuration File

Step 5. Save your changes

• Save the file and close the text editor.

Step 6. Restart the HandiFox connections

• Locate the HandiFox icon near the clock in the Windows system tray.
• Right-click the icon and select Stop QuickBooks Connection.
• Right-click the icon again and select Stop Handheld Connection.
• Right-click the icon again and select Start Handheld Connection.
• Right-click the icon again and select Start QuickBooks Connection.

That’s it. HandiFox will now synchronize with QuickBooks without locking it, so you can continue working while the sync is running.

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HandiFox cannot find my company file after renaming or moving it. How do I fix this?

Click here for instructions on how to point HandiFox to the current QuickBooks company file location.

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